資料刪除

維權科技股份有限公司（WCTech Co., Ltd.，下稱「本公司」）尊重您對個人資料之控制權。若您希望刪除您在「合約金 AgreeGold」（下稱「本服務」）的帳號及相關個人資料，請依下列方式提出申請。

一、如何申請刪除

由於本服務目前未提供帳號內自助刪除功能，請以電子郵件提出刪除申請：

• 收件人：[email protected]
• 主旨：資料刪除申請 / Data Deletion Request
• 內容請載明：您用以登入本服務的電子郵件地址（即您的 Google 登入帳號），以及您欲刪除「整個帳號」或「特定資料」之說明。

寄送刪除申請

為保護您的權益並防止冒用，我們可能會以您申請時所用之電子郵件地址與您聯繫，以驗證您的身分後再進行刪除。

二、會刪除哪些資料

於確認您的身分後，我們將刪除與您帳號相關之個人資料，包含：

• 您的身分驗證帳號（Firebase Authentication 中之帳號紀錄）；
• 您的使用者設定檔（電子郵件、顯示名稱、公司名稱、部門等）；
• 您上傳之合約與文件檔案，及其衍生資料（合約 DNA 規則、抽取之條款與當事人資訊）；
• 您與對話機器人之互動紀錄；
• 於技術可行範圍內，與您相關之分析識別碼。

三、可能保留之資料（例外）

於下列情形，我們可能於必要範圍內保留部分資料：

• 為遵循法令（如稅務、會計、契約義務）所須留存之資料，於法定保存期間屆滿後刪除；
• 系統備份中之資料，將於常規備份輪替週期內逐步刪除；
• 已去識別化或彙總而無法識別特定個人之統計資料。

四、處理時程

• 我們將於收到申請後 7 個工作日內確認受理並進行身分驗證；
• 並於驗證完成後 30 日內完成刪除（備份輪替所需時間除外）。

五、刪除之效果

帳號與資料一經刪除即無法復原，您將無法再登入或存取本服務及您先前上傳之內容。若您日後欲再次使用本服務，須重新註冊。

六、Google 登入授權之撤銷

本服務透過 Google 帳號登入。除向我們申請刪除外，您亦可前往 Google 帳號的 「具有帳戶存取權的第三方應用程式」 頁面，撤銷合約金 AgreeGold 對您 Google 帳號的存取授權。請注意，撤銷授權僅停止後續存取，並不等同於刪除我們已保存之資料；如需刪除資料，仍請依本頁第一點提出申請。

七、聯絡我們

如對資料刪除有任何疑問，請聯絡：
維權科技股份有限公司（WCTech Co., Ltd.），臺灣・臺北
電子郵件：[email protected]

The following is an English translation provided for convenience. In the event of any conflict, the Traditional Chinese version above shall prevail.

WCTech Co., Ltd. (“WCTech”) respects your control over your personal data. To delete your AgreeGold account and related personal data, please follow the steps below.

1. How to Request Deletion

The Service does not currently offer in-app self-service deletion, so please request deletion by email:

• To: [email protected]
• Subject: 資料刪除申請 / Data Deletion Request
• Include: the email address you use to sign in to the Service (your Google login), and whether you want to delete your entire account or specific data.

Send a deletion request

To protect you and prevent impersonation, we may contact you at the email address used in your request to verify your identity before processing the deletion.

2. What We Delete

After verifying your identity, we will delete personal data associated with your account, including:

• your authentication account (the record in Firebase Authentication);
• your user profile (email, display name, company name, department, etc.);
• contracts and files you uploaded, and derived data (Contract DNA rules, extracted clauses and parties);
• your interactions with the chat assistant;
• analytics identifiers associated with you, where technically feasible.

3. Data We May Retain (Exceptions)

• data we must retain to comply with law (e.g., tax, accounting, or contractual obligations), deleted after the statutory retention period;
• data in system backups, deleted progressively as part of our regular backup rotation;
• de-identified or aggregated statistics that can no longer identify an individual.

4. Timeline

• We will acknowledge your request and begin identity verification within 7 business days.
• We will complete deletion within 30 days of verification (excluding time required for backup rotation).

5. Effect of Deletion

Once deleted, your account and data are irreversible; you will no longer be able to sign in or access the Service or your previously uploaded content. To use the Service again, you must register anew.

6. Revoking Google Sign-In Access

The Service uses Google sign-in. In addition to requesting deletion from us, you may visit your Google account’s “Third-party apps with account access” page to revoke AgreeGold’s access to your Google account. Note that revoking access only stops future access and does not delete data we already hold; to delete that data, please submit a request per Section 1.

7. Contact

Questions about data deletion:
WCTech Co., Ltd., Taipei, Taiwan
Email: [email protected]